Privacy Policy For Service Texting
At Everoak Insurance Group we take your privacy seriously. This Privacy Policy
explains how we collect, use, and protect your information when you use our texting
service (“Service”). By using our Service, you consent to the practices described in this
policy.
1. Information We Collect
When you sign up for our Service, we collect your mobile phone number and any
additional information you provide through text, such as policy details, claim updates, or
customer service inquiries.
2. How We Use Your Information
- We use your information to:
Communicate essential information about your insurance policy, claims, billing,
and related services. - Respond to your inquiries and provide customer support.
- Improve our services and enhance your experience with us.
3. Data Retention
We retain your mobile number and message content for as long as necessary to
provide you with our services or as required by law. If you'd like to access or delete your
information, you may request this at any time.
4. Sharing Your Information
Any data collected for or from test messaging will not be shared with any third parties.
5. Security
We take appropriate measures to protect your information and ensure it is stored
securely. While we use secure technology, please understand that no method of
electronic communication is 100% secure.
6. Your Rights
You have the right to:
Opt out of receiving texts by replying “STOP”
- Request access to or correction of your personal information.
- Ask for the deletion of your data, where allowed by law.
7. Children’s Privacy
Our Service is intended for users who are at least 18 years old. We do not knowingly
collect or solicit personal information from individuals under 18. If we learn that we have
collected personal information from someone under the age of 18 without appropriate
consent, we will take steps to delete that information.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will
notify you through text or other communication channels.
9. Contact Us
If you have any questions or concerns about our privacy practices, please feel free to
contact us at: Everoak Insurance Group: (717)359-8006.